Conversational AI for SMBs

Your AI assistant that captures leads while you sleep

A custom chatbot, hosted in Canada, that answers your customers 24/7, qualifies your prospects and books appointments automatically.

Hosted in Canada
Law 25 & GDPR
24h Setup
24/7
Availability
<3s
Response time
+40%
More leads
25+
Features

Everything you need to convert more

Over 40 features organized in 5 pillars to automate your customer service, manage your leads and protect your visitors' data.

AI Chatbot

Custom AI Bot + 4 providers

Anthropic (Claude), OpenAI (GPT), Google (Gemini), Mistral. Custom prompt and knowledge base. Dynamic AI suggestions. Active URL, phone and email links in responses. Automatic knowledge sync from your website.

Live chat + 3 modes

AI bot, human only or hybrid. Human transfer, saved replies, AI summary, "seen" indicator.

Smart booking

Calendly, Google Calendar, Cal.com. Automatic appointments with pre-filling.

Built-in Mini-CRM

Kanban pipeline + dynamic lead scoring

4-column drag-and-drop view (new, contacted, converted, lost). Automatic score 0-15 based on engagement, return visits and high-intent pages. Custom tags, advanced filters, search, agent assignment.

3-step follow-ups

Email + SMS Twilio sequences. Templates with variables. Conditional variants by score, page and language.

Reminders + calendar

Interactive monthly calendar. Real-time notifications. Duplicate detection with merge. Complete activity log.

CRM Dashboard + PDF report

Conversion funnel, hot leads, key metrics. PDF report with date selection. CSV export.

Direct email from CRM

Send an email to a lead directly. Send history. Auto-status "contacted" after sending.

Privacy by Design

Personal data protection from the ground up

Compliant with Quebec's Law 25 and European GDPR. IP anonymization (4 modes: full, truncated, SHA-256 hashed, none). Zero-cookie mode (no browser storage). Configurable retention (30 days to 1 year). Conditional or disabled GA4. Visitor data export (GDPR access right). Canada hosting. AES-256 encryption.

Zero tracking

Zero-cookie mode, no fingerprinting, disableable cross-session memory, page URL not stored. The visitor decides.

Integrations & Email

Email API + custom SMTP

5 API providers (SMTP2GO, SendGrid, Brevo, Mailgun, Amazon SES). Custom SMTP with your own domain. Priority: API → SMTP → mail().

Native CRM webhooks

HubSpot, Pipedrive, Monday.com natively. Zapier, Make, n8n via generic webhook. Google Sheets. Twilio SMS.

Slack + WhatsApp + Messenger

Real-time notifications on your preferred channels. Google Analytics 4. Dedicated WordPress plugin.

Client Portal & Management

Self-service client portal

Your client configures their bot, manages leads, follow-ups and users independently. Full CRM accessible from the portal. Multilingual (FR-CA, FR-FR, EN, ES). Built-in contextual help. Super-admin access.

BYOK + cost tracking

The client uses their own API key for unlimited conversations. Real-time USD/CAD cost estimation. 6 widget languages.

Support + documentation

Built-in support tickets. 30-section documentation with search. Contextual help per page. Knowledge auto-sync.

The bot that ACTS, not just talks

Most chatbots answer questions. Ours takes concrete actions for your business.

See the bot in action
  • Books appointments

    Connected to Calendly, Google Calendar or Cal.com to book in real time.

  • Captures and qualifies leads

    Built-in CRM pipeline with statuses, automatic follow-ups and scoring.

  • Real-time alerts

    Slack, WhatsApp or email notification as soon as a hot lead is detected.

  • Detects purchase intent

    Analyzes behavior to identify visitors ready to buy.

Online in 24 hours

A simple and fast process to deploy your custom chatbot.

1

Discovery call

15 minutes to understand your business and configure your custom bot.

2

24h configuration

We create your prompt, knowledge base and customize the appearance.

3

Go live

One line of code on your site and your bot starts capturing leads.

Plans that grow with your business

Try free for 14 days. From the Pro plan, get a premium AI model (Claude Haiku) for superior responses.

Discovery

$0 /14 days
Free trial, no commitment
  • 250 AI messages
  • Basic CRM pipeline
  • Live chat
  • Client portal
  • Privacy by Design
  • BYOK / Booking / A/B
Try for free

Starter

$39 /mo
Standard AI model — 1,000 conv/month
  • 1,000 conv/mo (GPT-4o Mini)
  • Basic CRM pipeline
  • 1 automatic follow-up
  • Live chat + 3 modes
  • Slack + GA4
  • Privacy by Design
  • BYOK / Booking / A/B
Get Started
IA Premium

Business

$149 /mo
Premium AI model + integrations
  • Everything in Pro, plus:
  • 2,500 conv/mo (unlimited BYOK)
  • Public API + Multi-agents
  • WhatsApp + Messenger + Webhooks
  • Email API + SMTP + Auto-sync
  • CRM webhooks (HubSpot, Pipedrive)
  • White-label / Multi-bots
Try the demo
IA Premium

Enterprise

$299 /mo
Premium AI model + all-inclusive
  • Everything in Business, plus:
  • 10,000 conv/mo (unlimited BYOK)
  • White-label + Multi-bots
  • Priority support
  • Full integrations
  • Automatic page analysis
Try the demo

All prices are in Canadian dollars. Starter : standard AI model (GPT-4o Mini). Pro, Business, Enterprise: premium AI model (Claude Haiku 4.5 — superior quality). All plans include Self-service launch. Optional Assisted setup : 199$.

Detailed Feature Comparison

Feature Discovery Starter Pro Business Enterprise
Conversations & IA
Messages / conversations250 msg1 000 conv1 000 conv2 500 conv10 000 conv
Modele IAGPT-4o MiniGPT-4o MiniClaude Haiku ★Claude Haiku ★Claude Haiku ★
BYOK (illimite)
Suggestions IA dynamiques
Streaming temps reel (SSE)
Multi-agents IA
A/B Testing
Memoire cross-session
Detection intention d'achat
Analyse de page auto
Leads & CRM
Capture de leads + formulaire
Pipeline CRM (kanban)
Lead scoring automatique
Notes + assignation des leads
Relance auto (1 etape)
Relances multi-etapes (3 steps)
Pre-chat formulaire
Reservation intelligente
Widget & Apparence
4 themes (light/dark/auto/blue)
Couleurs personnalisables
3 modes (Bot / Humain / Hybride)
Messages proactifs
Upload de fichiers
Multilingue (FR/EN/ES)
White-label
Multi-bots
Live Chat & Support
Live chat + indicateur vu
Transfert humain
Reponses sauvegardees
Resume IA + tags auto
Support prioritaire
Analytics & Export
Analytics + graphiques
Export CSV
Export PDF
Integrations
Slack
Google Analytics (GA4)
Plugin WordPress
WhatsApp Business
Facebook Messenger
Webhooks (Zapier, Make, n8n)
Email API (5 fournisseurs)
SMS Twilio
CRM webhooks (HubSpot, Pipedrive, Monday)
Google Sheets
API publique REST
Auto-sync connaissances
Securite, Vie privee & Conformite
RGPD / Loi 25
Privacy by Design
Anonymisation IP (4 modes)
Mode zero cookie
Retention configurable
Export donnees visiteur (RGPD)
Hebergement Canada
Chiffrement AES-256
Mini-CRM integre
Pipeline kanban drag-and-drop
Lead scoring dynamique (0-15)
Tags personnalises + filtres
Rappels + calendrier interactif
Notifications temps reel
Journal d'activite
Detection de doublons + fusion
Email direct depuis le CRM
Rapport CRM PDF
Assignation + "Mes leads"
Portail Client & Gestion
Portail client self-service
Gestion des utilisateurs
Documentation + aide contextuelle
Tickets de support
Consommation tokens + couts USD/CAD
LancementAutonomeAutonomeAutonomeAutonomeAutonome
Configuration assistee (optionnel)199$199$199$199$199$

Why choose ChatDirect?

Compare our solution to popular market alternatives.

ChatDirect Intercom Tidio Drift
Price /monthFrom $39 CAD$74 USD$29 USD$2,500 USD
Multi-AI (4 providers)
Canada Hosting
Setup24hWeeksDIYWeeks
GDPR / Law 25PartialPartialPartial
Public REST API
French support

Tailored to your industry

Custom bots for every business sector.

Restaurant

Reservations, daily menu, hours, allergens. The bot answers questions and takes reservations 24/7.

Dentist

Appointment booking, emergencies, services offered, accepted insurance. Reduces calls and no-shows.

Real Estate

Buyer qualification, property availability, automatic viewing appointment scheduling.

E-commerce

Product recommendations, order tracking, returns, FAQ. Increases conversion.

SaaS

Onboarding, technical support, prospect qualification, automated demos.

Professional Services

Accountants, lawyers, consultants. Mandate qualification and appointment booking.

Frequently Asked Questions

Everything you need to know before getting started.

Your chatbot is online within 24 hours. We take care of everything: prompt configuration, knowledge base, visual customization. You only need to add one line of code to your site.
None at all. We configure everything for you. Adding it to your site requires just one line of JavaScript code, compatible with WordPress, Shopify, Wix and any website. We also offer a dedicated WordPress plugin.
Yes. The bot supports French (Canada and France), English (US) and Spanish (Mexico). It automatically detects the visitor's language and responds in the same language.
Absolutely. Your data is hosted in Canada, compliant with Quebec's Law 25 and European GDPR. AES-256 encryption, bcrypt passwords, rate limiting, strict validation. No data shared with third parties.
Yes, at any time. Upgrade from Pro to Business or Enterprise with no service interruption. The change takes effect immediately.
The bot handles conversations automatically. At any time, a human agent can take over in real time via the administration panel. Hybrid mode allows the bot to continue outside business hours.
ChatGPT is a general-purpose tool. Our chatbot is customized for your business: it knows your products, prices and hours. It captures leads, books appointments, sends alerts and integrates with your tools. It's a virtual employee, not just an assistant.
Les deux offrent 1 000 conversations/mois. La difference est le modele IA : le Starter utilise GPT-4o Mini (bon, rapide) et le Pro utilise Claude Haiku 4.5, un modele premium nettement superieur en francais (moins d'hallucinations, meilleure comprehension du contexte, reponses plus naturelles). Le Pro inclut aussi le CRM complet (tags, scoring, doublons, calendrier), les reservations, le A/B testing, l'export PDF et le mode BYOK pour des conversations illimitees.
A partir du plan Pro, votre chatbot utilise Claude Haiku 4.5 d'Anthropic — un modele IA de derniere generation reconnu pour la qualite de ses reponses en francais. Comparé au modele standard (GPT-4o Mini), il offre : des reponses plus naturelles et nuancees, une meilleure comprehension du contexte quebecois et francais, moins d'erreurs et d'hallucinations, et un suivi d'instructions plus precis. C'est la difference entre un assistant correct et un assistant excellent.
BYOK signifie "Bring Your Own Key" — vous utilisez votre propre cle API aupres du fournisseur IA de votre choix (Anthropic, OpenAI, Google, Mistral). Vos conversations deviennent illimitees puisque vous payez directement votre fournisseur. Le cout est generalement tres bas : environ 6$ USD/mois pour 1 000 conversations avec Claude Haiku. Disponible a partir du plan Pro.
Privacy by Design signifie que la protection des donnees est integree des la conception. Vous pouvez configurer : l'anonymisation des adresses IP (4 modes), un mode zero cookie (aucun stockage navigateur), une retention configurable des donnees (30 a 365 jours), le controle de Google Analytics, et un bouton d'export des donnees pour vos visiteurs (droit d'acces RGPD/Loi 25). Tous ces parametres sont disponibles sur tous les forfaits.
No commitment. All plans include Self-service launch: you configure your chatbot via your client portal. If you prefer us to handle it, our Assisted setup service is available for $199. Start with the free 14-day Discovery trial to test risk-free.

Ready to automate your customer service?

Try our live demo and see how a custom AI chatbot can transform your business.

Try the demo now