The AI chatbot and mini-CRM platform designed for Canadian and European SMBs who want to automate customer service without compromising privacy.
Making conversational AI accessible to Canadian and European SMBs. For too long, high-performance chatbots were reserved for large enterprises with substantial budgets. ChatDirect changes the game by offering a complete, easy-to-configure and affordable solution starting at $39/month. Our goal: enabling every business to provide 24/7 customer service that captures leads, qualifies prospects and books appointments automatically.
Unlike American solutions, ChatDirect is entirely hosted in Canada with OVH, compliant with Quebec's Law 25 and European GDPR. Our Privacy by Design approach means data protection is built in from the ground up: IP anonymization, zero-cookie mode, configurable retention. Plus, our built-in mini-CRM means you don't have to juggle between multiple tools. Chatbot + CRM + live chat, everything in one platform.
Your data stays in Canada. AES-256 encryption, bcrypt passwords, no data resale to third parties.
Set up in minutes via the client portal. No coding required, no complex framework to master.
Clear pricing in Canadian dollars. No hidden fees, no surprise charges. Real-time usage tracking.
4 AI providers (Anthropic, OpenAI, Google, Mistral) to choose the model that best fits your business.
ChatDirect is built on a lightweight and performant architecture. PHP 8+ on the server side, vanilla JavaScript on the client side, no heavy frameworks. This approach ensures fast loading times, maximum compatibility and simplified maintenance.
Current storage relies on JSON and CSV files, with a migration to Supabase (PostgreSQL + pgvector) planned for version 2, enabling RAG semantic search and increased scalability.
The widget integrates with a single line of code on any website, including WordPress via our official plugin compatible with WP 7.0.
Try ChatDirect free for 14 days. No credit card required.
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