Conversational AI for SMBs

Your AI assistant that captures leads while you sleep

A custom chatbot, hosted in Canada, that answers your customers 24/7, qualifies your prospects and books appointments automatically.

Hosted in Canada
Law 25 & GDPR
Setup in 24h
24/7
Availability
<3s
Response time
+40%
More leads
60+
Features

Everything you need to convert more

Over 60 features grouped into 5 pillars to automate your customer service, manage your leads and protect your visitors' data.

AI Chatbot

Custom AI bot + 4 providers

Anthropic (Claude), OpenAI (GPT), Google (Gemini), Mistral. Custom prompt and knowledge base. Dynamic AI suggestions. Active URL, phone and email links in responses. Automatic knowledge sync from your website.

Live chat + 3 modes

AI bot, human only or hybrid. Human handoff, saved replies, AI summary, "seen" indicator.

Smart booking

Calendly, Google Calendar, Cal.com. Automatic appointments with pre-fill.

AI intelligence features

Real-time opportunity detection. Social proof with live visitor count. Dynamic QR Code for instant access. Auto-training that improves your bot continuously.

Built-in Mini-CRM

Kanban pipeline + dynamic lead scoring

Drag-and-drop 4-column view (new, contacted, converted, lost). Automatic score 0-15 based on engagement, return visits and high-intent pages. Custom tags, advanced filters, search, agent assignment.

3-step follow-ups

Email + SMS Twilio sequences. Templates with variables. Conditional variants by score, page and language.

Reminders + calendar

Interactive monthly calendar. Real-time notifications. Duplicate detection with merge. Complete activity log.

CRM dashboard + PDF report

Conversion funnel, hot leads, key metrics. PDF report with date selection. CSV export.

Direct email from CRM

Email a lead directly. Send history. Auto-status "contacted" after sending.

Privacy by Design

Data protection built in from day one

Compliant with Quebec's Law 25 and European GDPR. IP anonymization (4 modes: full, truncated, SHA-256 hashed, none). Zero-cookie mode (no browser storage). Configurable retention (30d to 1 year). Conditional or disabled GA4. Visitor data export (GDPR access right). Hosted in Canada. AES-256 encryption.

Zero tracker

Zero-cookie mode, no fingerprinting, disableable cross-session memory, page URL not stored. The visitor decides.

Integrations & Email

Email API + custom SMTP

5 API providers (SMTP2GO, SendGrid, Brevo, Mailgun, Amazon SES). Custom SMTP with your own domain. Priority: API → SMTP → mail().

Native CRM webhooks

HubSpot, Pipedrive, Monday.com natively. Zapier, Make, n8n via generic webhook. Google Sheets. Twilio SMS.

Multi-channel: SMS, Email, Slack & more

The chatbot responds via SMS (Twilio) and email in addition to the web widget. Slack, WhatsApp, Messenger notifications. Google Analytics 4. WordPress plugin.

Client Portal & Management

Self-service client portal

Your client configures their bot, manages leads, follow-ups and users independently. Full CRM accessible from the portal. Multilingual (FR-CA, FR-FR, EN, ES). Built-in contextual help. Super-admin access.

BYOK + cost tracking

The client uses their own API key for unlimited conversations. Real-time USD/CAD cost estimation. 6 widget languages.

Support + documentation

Built-in support tickets. 30-section documentation with search. Contextual help per page. Auto-sync knowledge.

More than a chatbot: your best salesperson

The AI that turns your visitors into customers. An assistant that takes action.

See the bot in action
  • Books appointments

    Connects to Calendly, Google Calendar or Cal.com for real-time booking.

  • Captures and qualifies leads

    Built-in CRM pipeline with statuses, automatic follow-ups and scoring.

  • Real-time alerts

    Slack, WhatsApp or email notification as soon as a hot lead is detected.

  • Detects purchase intent

    Analyzes behavior to identify visitors ready to buy.

Online in 40 minutes

Deploy your chatbot on your own, guided by AI every step of the way.

1

Create your account

Sign up for free and access your portal. The AI assistant guides you to configure your chatbot in a few clicks.

2

Customize with AI

AI generates your prompt, knowledge base and quick replies. Upload your documents or index your web pages to train it.

3

Go live

Paste one line of code on your site and your chatbot starts answering visitors and capturing leads.

Connect ChatDirect to your tools

Over 20 native integrations to automate your workflows, centralize your data and connect your chatbot to your existing ecosystem.

Google Analytics
Slack
Twilio
WhatsApp
Messenger
WordPress
HubSpot
Pipedrive
Monday.com
SendGrid
SMTP2GO
Brevo
Mailgun
Amazon SES
Google Sheets
Zapier
Make
n8n
REST API
Webhooks

And many more through our public API and custom webhooks.

Plans that grow with your business

Try free for 14 days. Starting from the Pro plan, get a premium AI model (Claude Haiku) for superior responses.

Discovery

$0 /14 days
Free trial, no commitment
  • 250 AI messages
  • Basic CRM pipeline
  • Live chat
  • Client portal
  • Privacy by Design
  • BYOK / Booking / A/B
Free 14 days

Starter

$34 /mo
Standard AI model — 1,000 conv/mo
  • 1,000 conv/mo (GPT-4o Mini)
  • Basic CRM pipeline
  • 1 automatic follow-up
  • Live chat + 3 modes
  • Slack + GA4
  • Privacy by Design
  • BYOK / Booking / A/B
Get started
Premium AI

Business

$149 /mo
Premium AI model + integrations
  • Everything in Pro, plus:
  • 2,500 conv/mo (unlimited BYOK)
  • API + Multi-agents
  • Multi-channel: SMS + WhatsApp + Messenger
  • Auto-sync knowledge + Twilio SMS
  • Auto-sync + Analytics webhooks
  • White-label / Multi-bots
Get started
Premium AI

Enterprise

$299 /mo
Premium AI model + all-inclusive
  • Everything in Business, plus:
  • 10,000 conv/mo (unlimited BYOK)
  • White-label + Multi-bots
  • Priority support
  • Complete integrations
  • Automatic page analysis
Get started

All prices are in Canadian dollars. Starter: standard AI model (GPT-4o Mini). Pro, Business, Enterprise: premium AI model (Claude Haiku 4.5 — superior conversational AI). All plans include Self-service setup. Optional Assisted setup: $199.

Detailed feature comparison

Feature
Discovery
Starter
Pro ★
Business
Enterprise
Conversations & AI13 features
Messages / conversations
250 msg
1,000 conv
1,000 conv
2,500 conv
10,000 conv
AI Model
GPT-4o Mini
GPT-4o Mini
Claude Haiku ★
Claude Haiku ★
Claude Haiku ★
BYOK (unlimited)
Dynamic AI suggestions
Real-time streaming (SSE)
Multi-AI agents
A/B Testing
Cross-session memory
Purchase intent detection
Auto page analysis
Industry templates
Auto-sync knowledge
AI Auto-training
Leads & CRM10 features
Widget & Appearance10 features
Live Chat & Support5 features
Analytics & Export8 features
Integrations16 features
Security, Privacy & Compliance8 features
Built-in Mini-CRM10 features
Client Portal & Management11 features

Why choose ChatDirect?

Compare our solution to popular alternatives on the market.

ChatDirect Intercom Tidio Drift
Price /monthFrom $34 CAD$74 USD$29 USD$2,500 USD
Multi-AI (4 providers)
Hosted in Canada
Setup24hWeeksDIYWeeks
GDPR / Law 25PartialPartialPartial
Public REST API
Support in French

Adapted to your industry

Custom bots for every business sector.

Hospitality & restaurants

Hours, menu, services offered, customer FAQ, directions. The bot answers frequent questions and captures group or event requests.

Learn more →

Fashion, home & lifestyle

Personalized advice, sizing guide, product availability, trends. Boosts engagement and online sales.

Learn more →

Real estate

Buyer qualification, property availability, automatic tour scheduling.

Learn more →

E-commerce

Product recommendations, order tracking, returns, FAQ. Boosts conversion.

Learn more →

SaaS

Onboarding, technical support, prospect qualification, automated demos.

Learn more →

Professional services

Accountants, lawyers, consultants. Mandate qualification and appointment booking.

Learn more →
See all industries →

Frequently asked questions

Everything you need to know before getting started.

Your chatbot is online within 24 hours. We handle everything: prompt configuration, knowledge base, visual customization. You only need to add one line of code to your site.
None at all. We configure everything for you. Adding it to your site requires a single line of JavaScript code, compatible with WordPress, Shopify, Wix and any website. We also offer a dedicated WordPress plugin.
Yes. The bot supports French (Canada and France), English (US) and Spanish (Mexico). It automatically detects the visitor's language and responds in the same language.
Absolutely. Your data is hosted in Canada, compliant with Quebec's Law 25 and European GDPR. AES-256 encryption, bcrypt passwords, rate limiting, strict validation. No data shared with third parties.
Yes, at any time. Upgrade from Pro to Business or Enterprise without service interruption. The change takes effect immediately.
The bot handles conversations automatically. At any time, a human agent can take over in real time via the admin panel. Hybrid mode allows the bot to continue outside business hours.
ChatGPT is a general-purpose tool. Our conversational AI chatbot is customized for your business: it knows your products, prices, and hours. It captures leads, books appointments, sends alerts and integrates with your tools. It's a virtual employee, not just a simple assistant.
Both offer 1,000 conversations/month. The difference is the AI model: Starter uses GPT-4o Mini (good, fast) and Pro uses Claude Haiku 4.5, a premium model significantly superior (fewer hallucinations, better context understanding, more natural responses). Pro also includes the full CRM (tags, scoring, duplicates, calendar), bookings, A/B testing, PDF export and BYOK mode for unlimited conversations.
Starting from the Pro plan, your chatbot uses Claude Haiku 4.5 by Anthropic — a state-of-the-art AI model known for the quality of its responses. Compared to the standard model (GPT-4o Mini), it offers: more natural and nuanced responses, better context understanding, fewer errors and hallucinations, and more precise instruction following. It's the difference between a decent assistant and an excellent one.
BYOK means "Bring Your Own Key" — you use your own API key from the AI provider of your choice (Anthropic, OpenAI, Google, Mistral). Your conversations become unlimited since you pay the provider directly. The cost is typically very low: approximately $6 USD/month for 1,000 conversations with Claude Haiku. Available from the Pro plan.
Privacy by Design means data protection is built in from the design stage. You can configure: IP anonymization (4 modes), zero-cookie mode (no browser storage), configurable data retention (30 to 365 days), Google Analytics control, and a data export button for your visitors (GDPR/Law 25 access right). All these settings are available on all plans.
No commitment. All plans include Self-service setup: you configure your chatbot via your client portal. If you prefer us to handle it, our Assisted setup service is available for $199. Start with the free 14-day Discovery trial to test risk-free.

Latest articles

Practical guides and tips to get the most out of your AI chatbot.

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