A virtual sales associate that greets customers 24/7, answers product questions instantly, collects Google reviews automatically and captures every lead -- whether they walk in or browse online.
Most shoppers browse your site, check hours or prices, then leave without making a purchase or leaving their contact info. Without instant engagement, those visitors are gone for good.
Your doors close at 6 PM, but customers browse online evenings and weekends. Without someone to answer questions after hours, those prospects turn to competitors who respond faster.
Large retailers dominate local search with hundreds of reviews. Your boutique may offer a far better experience, but a thin review profile makes you invisible on Google Maps.
"Do you have this in blue?" "What are your hours?" "Do you ship?" Your team answers the same questions dozens of times a day instead of focusing on in-store sales.
An AI chatbot trained on your inventory, policies and brand voice greets every visitor instantly -- day, night and weekends. It answers product questions, suggests alternatives and guides shoppers toward a purchase, just like your best employee would.
Every chat interaction automatically creates a lead with contact info, interests and conversation history. Track prospects through your sales pipeline, set follow-up reminders and never lose a potential customer again. Learn more about CRM-chatbot integration benefits.
After a positive interaction, the chatbot automatically invites satisfied customers to leave a Google review -- with a direct link that takes them straight to the review form. Build your reputation on autopilot. See how it works in our Review Booster guide.
Print a dynamic QR code on receipts, shopping bags, window displays or table tents. Customers scan it with their phone and the chatbot opens instantly -- perfect for after-hours questions, product inquiries or collecting feedback while the experience is fresh.
Embed customizable lead capture forms directly on your website -- for newsletter sign-ups, special order requests, event RSVPs or gift registry inquiries. Every submission feeds directly into your CRM pipeline.
Show a live visitor count on your website -- "12 people browsing right now" -- to create urgency and build trust. Especially effective during promotions, limited drops or seasonal sales. Discover all ChatDirect features.
The AI analyzes conversations in real time and instantly alerts you when a visitor shows high purchase intent -- asking about price, availability or placing a special order. Never miss a hot lead again.
Install the ChatDirect plugin in one click. It automatically detects product pages and feeds product context to the AI, so the chatbot can answer questions about the exact item a visitor is viewing. Supports shortcodes for the widget and lead capture forms.
A customer visits your website at 9 PM looking for a dress for a wedding. The chatbot asks about the occasion, suggests three options based on your current inventory, checks size availability and reserves her pick for in-store try-on the next morning. The lead is captured automatically in the CRM with her preferences noted. This same conversational approach works beautifully for fashion and lifestyle brands.
A visitor asks about gluten-free options for a gift basket. The AI chatbot lists relevant products, suggests popular combinations and offers to create a custom basket. After the order, it sends a review request -- and one week later, you have a new 5-star Google review. Explore more chatbot benefits for your website.
Holiday rush: dozens of people browse your site simultaneously. The chatbot handles all conversations at once -- checking stock, suggesting gift ideas by budget, confirming store hours and offering gift wrapping options. The QR code on your shopping bags brings customers back online after they leave, extending the relationship. A similar high-volume strategy benefits e-commerce stores during peak season.
Hosted in Canada, compliant with Quebec's Law 25 and GDPR. Your data and your customers' data stay protected under Canadian privacy laws.
No technical skills required. Paste one line of code or install the WordPress plugin and your chatbot is live. Train it with your product knowledge in plain language.
Starting at $34/month with a free 14-day trial. No credit card required. Scale up only when your business grows -- from Starter to Enterprise.
Start your free 14-day trial. No credit card required. Set up in under 5 minutes.
Start Free Trial