Turn browsers into buyers with intelligent product recommendations, instant size and fit guidance, and proactive cart abandonment recovery. Your AI shopping assistant works 24/7.
Up to 70% of shoppers abandon their cart before checkout. Without real-time assistance to answer last-minute questions about sizing, shipping or returns, those sales are lost forever.
With hundreds of products across multiple categories, customers struggle to find what they need. Traditional search and filters miss the nuance of style preferences and intended use.
Inconsistent sizing across brands leads to high return rates, which eat into margins and frustrate customers. A simple size chart is rarely enough to build purchase confidence.
Your chatbot learns your catalog and recommends products based on the customer's style, budget and occasion. It guides shoppers to the perfect item through natural conversation, not endless scrolling.
The AI uses your brand's sizing data to give personalized fit advice. Customers share their measurements or usual size in other brands, and the bot recommends the right size with confidence.
When a visitor hesitates, the chatbot proactively offers help: answers shipping questions, clarifies return policies or suggests alternatives. Capture email for follow-up sequences that bring shoppers back.
Visitors interested in custom orders, interior design consultations or wholesale inquiries are captured as leads. The built-in CRM scores them, assigns tags and triggers automated follow-ups.
Customer data is hosted in Canada, fully compliant with Law 25 and GDPR. Zero-cookie mode and configurable data retention give your customers peace of mind while shopping.
A women's clothing boutique with an online store uses ChatDirect to guide customers through collections by occasion and season. The bot answers sizing questions in French and English, reducing returns by 25% and increasing average order value by 18%.
A furniture company deploys the chatbot to help customers navigate room-by-room collections, ask about materials and delivery, and request design consultations. Consultation leads increase by 50% within the first quarter.
A Canadian lifestyle brand uses ChatDirect to handle both retail customer questions and wholesale inquiries. The bot qualifies wholesale leads by asking about store location, volume and timeline, then routes them to the sales team via the CRM pipeline.
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