Recover abandoned carts, deliver personalized product recommendations and provide 24/7 customer support with conversational AI designed for online stores.
Over 70% of online shoppers abandon their cart. Without real-time intervention, those potential sales are lost forever.
Repetitive questions about shipping, returns and sizing eat into your team's time and slow down response rates.
Shoppers expect personalized suggestions. Static "You may also like" widgets lack the context of an actual conversation.
The conversational AI detects abandoned carts and proactively engages visitors with personalized messages, discount codes or sizing help to close the sale.
Based on browsing history and conversation context, the chatbot suggests products the shopper is most likely to buy -- increasing average order value.
Customers get instant shipping updates, delivery estimates and return instructions directly in the chat -- no need to email support.
Handle the top 80% of support queries automatically -- shipping policies, return windows, payment methods -- freeing your team for complex issues. See how adding a chatbot benefits your website.
During a Black Friday sale, your conversational AI handles thousands of simultaneous conversations -- answering stock questions, processing discount codes and preventing cart abandonment in real time. The same approach works for hospitality businesses managing event surges. Explore more B2C chatbot use cases.
After delivery, the chatbot checks satisfaction, suggests complementary products and invites the customer to leave a review -- all automatically.
A shopper hesitates on a jacket size. The chatbot asks height and weight, consults the brand's size chart and recommends the right fit -- reducing returns by up to 30%. This kind of interactive guidance is also a game-changer for fashion and lifestyle brands.
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