An AI assistant that welcomes your visitors in their language, 24/7

Automated bookings, real-time travel information, Review Booster for Google reviews and built-in CRM to track every traveller. Built for hotels, attractions, agencies and visitor centres.

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AI Concierge
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Hello! How can I help you plan your stay?
What are your rates for a double room in July?
Our double rooms start at $149/night in July. Would you like to book or check availability?
Book now Check availability Nearby activities
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Challenges Tourism Businesses Face

Travellers Are Active Around the Clock

Guests plan trips across time zones and often research late at night. Responding manually to every inquiry about availability, rates and directions is impossible 24/7.

Multilingual Requests Are Hard to Manage

French-speaking, English-speaking and Spanish-speaking tourists all expect service in their own language. Managing these exchanges manually is costly and slow.

Google Reviews Are Make-or-Break

Reviews define the reputation of tourism businesses, yet very few establishments have a systematic process to request them after a stay or visit.

How ChatDirect Solves It

Virtual Concierge, 24/7

The chatbot answers questions about rates, availability, nearby activities, opening hours and directions -- like a concierge that never sleeps. Automatic multilingual support in French, English and Spanish.

Booking & Appointment Scheduling

Integrates with booking systems (Calendly, direct link). Visitors book directly in the chat without leaving the site. Confirmations and reminders are sent automatically.

Review Booster

After a stay or visit, the chatbot automatically prompts guests to leave a Google review. Smart filtering: only positive reviews go to Google; negative feedback stays private so you can address it directly.

QR Codes for Physical Locations

Place QR codes on restaurant tables, at the front desk, in guest rooms or on admission tickets. Visitors scan and get instant answers without downloading an app. Learn more about all features.

Use Cases

Hotel & Inn

FAQ about rooms, seasonal rates, check-in/check-out times, nearby restaurants. QR codes in guest rooms. Review Booster at check-out to capture positive impressions while they are fresh.

Tourist Attraction & Museum

Opening hours, group rates, accessibility information, special events. QR codes on admission tickets. Conversational guide in the chat widget for an interactive visitor experience.

Travel Agency & Visitor Centre

Qualify travellers by destination, budget, dates and group size. CRM pipeline to track every prospect from first inquiry to booking. Web forms for group quotes and custom itineraries.

Feature Checklist

Multilingual virtual concierge (FR/EN/ES)
Automated booking & scheduling
Review Booster (Google Reviews)
QR codes for rooms, desk & tickets
Mini-CRM with scoring & pipeline
24/7 availability
AI opportunity detection (budget = alert)
Live chat with human transfer
Social proof "X people viewing this page"
Law 25 & GDPR compliant — data hosted in Canada

Why Tourism Is Made for Chatbots

73% of bookings happen outside business hours -- a chatbot captures those opportunities automatically.

Travellers expect instant answers in their own language -- the chatbot handles French, English and Spanish seamlessly.

One additional Google review can mean 5-9% more revenue -- Review Booster asks at the perfect moment.

The built-in CRM turns every inquiry into a tracked sales opportunity with automatic lead scoring.

QR codes bridge the gap between the physical experience and the digital world -- in rooms, at the desk, on tickets.

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